“The Natural Kiwi,” “we,” “us,” or “our” refers to Corazon Naturals Limited, a company incorporated in New Zealand. “You” or “your” refers to customers, account holders, or users of our website and products.
These Terms and Conditions are governed by the laws of New Zealand. You agree to submit to the exclusive jurisdiction of New Zealand courts in any dispute.
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Website Use Disclaimer
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
While we strive to keep our website free of viruses and malicious software, we do not warrant its complete safety. We are not liable for any damage to your computer or hardware resulting from website use.
You may not use any logo or trademark displayed on the website without our express written consent. Linking to our website is permitted, but you must remove the link if requested by us.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
3rd Party Links
Our website may contain links to third-party websites. We make no warranties regarding the content or security of these websites and you use them at your own risk.
Payments
Orders will not be dispatched until satisfactory payment has been received by The Natural Kiwi or any suspected fraud has been investigated. An order or transaction is not complete until products are dispatched. The Natural Kiwi can refuse or cancel any order at its discretion and refund payment.
The Natural Kiwi reserves the right to refuse to deliver any products ordered for any reason, including without limitation, unavailability of stock or a decision by The Natural Kiwi to no longer sell a product. A refund will be given if payment has been accepted prior to any of these reasons.
Product Information
The content on this website is intended for general informational purposes only. It should not be considered a substitute for professional medical advice, diagnosis, treatment, or the prevention of any disease. Always consult with your doctor or another qualified healthcare professional for specific advice regarding your medical condition. Do not disregard or delay seeking medical advice based on information obtained from this website. Before using any supplements or natural health products, carefully read and follow the instructions on the product labels. While we strive to provide accurate information about the products we offer, we rely on our supplier partners for the accuracy of such information. It is important to note that vitamins and minerals are meant to complement a balanced diet and should not be viewed as a replacement. If you experience persistent symptoms, consult a healthcare professional for guidance. Customer reviews reflect individual experiences and may not represent typical results. Individual outcomes may vary.
Privacy
We handle your personal information according to our Privacy and Security Policy. You can request access to or deletion of your personal information by emailing
in**@th********.kiwi
. Requests will be processed within 20 working days.
Email Communications
By using our site, you consent to receiving transactional emails about your account and orders. You may opt-in to promotional emails and unsubscribe at any time, though transactional emails will still be sent regarding account and order status.
Information Accuracy
We strive to provide accurate product information but are not liable for any errors. Ingredients may change, and we recommend checking product packaging for the most current ingredient list.
Website Pricing
Prices are in NZD and include New Zealand GST. Prices and availability are subject to change without notice.
Returns & Cancellation
Orders can be cancelled and refunded if not dispatched. Unwanted products can be returned within 30 days if in resalable condition. For more details, refer to our Returns Policy Page
If you change your mind about an order, we will endeavour to cancel and refund your order if it has not already been dispatched, however this may not always be possible. Please make sure you contact us with your order details as soon as possible. Unwanted products can also be returned for a refund within 30 days of purchase as long as they are in re-saleable condition (unopened, with undamaged packaging). Please refer to our Returns Policy Page for information on how to do this.
Website Reviews
Reviews on the website are provided without compensation by users of our products and should be viewed in this context. Reviews are the experiences of real people with products they’ve used, not substantiated health claims. Individual results may vary.
User Submitted Contents
User submitted content, including product reviews and testimonials. We reserve the right to use all user submitted content we receive in our marketing and promotional material, both on and offline, identifying the submitter by first name only. If you don’t want us to use your submitted content, please let us know. Your submission of any such content confirms that you understand that this content may be used in a public context, either online and/or offline, and that The Natural Kiwi specifically may use, modify, edit or republish any such content submitted. While we endeavour not to significantly alter the meaning and intent of submitted content, we do sometimes edit it to condense, summarise, improve readability or comply with our regulatory obligations, and reserve the right to do so.
Beyond prevailing legislation, The Natural Kiwi has no obligation to screen or edit any content supplied by customers, but has the right to do so, and to modify, delete, refuse to post or remove any content, in whole or in part, from any portion of The Natural Kiwi’s websites or social media platforms, at its sole discretion for any reason whatsoever, including, but not limited to, content that violates these terms and conditions or is otherwise objectionable.
You may not be permitted to edit or delete any content you have submitted, but you can ask us to remove it from online publication, and we will do so as long as it’s reasonably practicable.
